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Love that personalisation
What do you like best about the product?
We love the ability to segment customers in real time to maximise our marketing presence offsite and enhance our customers journey onsite. It has great connectors and flexibility to customise our own
What do you dislike about the product?
Sometimes connectors can be a bit basic and require customisation to be used properly and maximise match rates
What problems is the product solving and how is that benefiting you?
Ability to exclude certain audiences from marketing instantly saving time and marketing budget. Also being able to target customers whom have only partially completed the conversation journey with better marketing communications leading to improvements in that marketing journey
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Tealium allows brands to leverage the power of its known customer asset.
What do you like best about the product?
Being able to create actionable audiences based on valuable behaviours means that investment in CX and customer data experiences can be capitalised in an ever increasing number of ways.
What do you dislike about the product?
There is a steep learning curve which can spook clients that don’t quite have the internal sophistication to leverage it and they can sometimes resent having to invest in skilled implementors on top of the platform fees in order to get the most out of it.
What problems is the product solving and how is that benefiting you?
Connecting previously anonymous behaviour to a known customer record once they identify themselves. Also understanding the longer term value delivered from specific acquisition campaigns.
Recommendations to others considering the product:
Omneo, shopify plus, Zendesk, SFMC, Bronto, Emarsys
Tracking and delivering customer experience
What do you like best about the product?
Real time tracking and targeting. Understanding customer experience is the key to target with the right product and service.
What do you dislike about the product?
There is always space for improvement an we did liked the way tealium team engaged and supported us for the first RFP submission
What problems is the product solving and how is that benefiting you?
Provide solutions to our customers
Tracking and delivering customer experience
What do you like best about the product?
Real time tracking and targeting. Understanding customer experience is the key to target with the right product and service.
What do you dislike about the product?
There is always space for improvement an we did liked the way tealium team engaged and supported us for the first RFP submission
What problems is the product solving and how is that benefiting you?
Provide solutions to our customers
Good but needs better usability
What do you like best about the product?
Nice ui and user management. Reliable and robust. Good product integration.
What do you dislike about the product?
Day to day tasks clunky and error prone. Too many steps to prod when using libraries. B object is confusing. Poor git integration. Does fit into our business’ CD/CI pipeline and tools.
What problems is the product solving and how is that benefiting you?
Ui tag management for less technical users.
Recommendations to others considering the product:
Understand JavaScript
Good but needs better usability
What do you like best about the product?
Nice ui and user management. Reliable and robust. Good product integration.
What do you dislike about the product?
Day to day tasks clunky and error prone. Too many steps to prod when using libraries. B object is confusing. Poor git integration. Does fit into our business’ CD/CI pipeline and tools.
What problems is the product solving and how is that benefiting you?
Ui tag management for less technical users.
Recommendations to others considering the product:
Understand JavaScript
TIQ review
What do you like best about the product?
Known and well supported platform. Good SLAs. Friendly and reliable crew.
What do you dislike about the product?
Moves a little slow. Would like to see the platform open up (open source) to allow better integration into eg CI/CD tools and established business workflows.
What problems is the product solving and how is that benefiting you?
Deploying tags mainly nowadays.
Recommendations to others considering the product:
Learn JavaScript.
TIQ review
What do you like best about the product?
Known and well supported platform. Good SLAs. Friendly and reliable crew.
What do you dislike about the product?
Moves a little slow. Would like to see the platform open up (open source) to allow better integration into eg CI/CD tools and established business workflows.
What problems is the product solving and how is that benefiting you?
Deploying tags mainly nowadays.
Recommendations to others considering the product:
Learn JavaScript.
Tealium IQ
What do you like best about the product?
It has user management, it is easy to grant user access
What do you dislike about the product?
It doesn’t integrate with git very well, often we have to copy and paste code.
I don’t like the deployment process, very complicated
I don’t like the deployment process, very complicated
What problems is the product solving and how is that benefiting you?
Tag management problem
Tealium IQ
What do you like best about the product?
It has user management, it is easy to grant user access
What do you dislike about the product?
It doesn’t integrate with git very well, often we have to copy and paste code.
I don’t like the deployment process, very complicated
I don’t like the deployment process, very complicated
What problems is the product solving and how is that benefiting you?
Tag management problem
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