Overview
Driving Retail and Consumer Goods Innovation with Generative AI
Through AWS and AWS Partners, retail and consumer goods companies gain access to enterprise grade security and privacy, cutting edge foundation models, and applications powered by generative artificial intelligence (AI).
Born from retail, built for retailers
Consumer behaviors and expectations have fundamentally changed, compelling retailers to accelerate digital transformation across the value chain. AWS, born from the most innovative retailer in the world, is the foremost pioneer in cloud services with industry-leading solutions to meet today’s consumer expectations, optimize operations, and improve business insights.
Benefits of AWS for retail
Customer stories
We work with the industry’s leading retail companies - innovators and pioneers - who expect more from their technology partners and know that great experiences speak louder than words. Learn more about the exciting ways retail companies are leading their customer journeys with AWS.
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Amazon.com
Leading Cloud Innovators: Amazon.com on AWS
Amazon.com migrated 5,000 databases from Oracle to AWS, cutting its annual database operating costs by more than half and reducing the latency of most critical services by 40 percent. The company leverages Amazon DynamoDB to scale Prime Video and Amazon SageMaker to indentify misplaced inventory.
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Neiman Marcus
Neiman Marcus increases new application speed to market by 50%
Neiman Marcus, a well-known name in luxury retail, built a serverless architecture using AWS Amplify and AWS AppSync to speed up app development time and increase speed-to-market. -
Morrisons
Morrisons delivers a self-serve contact center in 8 weeks on Amazon Connect
Morrisons, one of the UK’s largest grocery chains, migrated its contact center to Amazon Connect, enabling it to deliver a new customer experience and become operationally self-sufficient.
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Petco
Petco brings convenience and personalization to pet parents with AWS
See how Petco, with 1,500 locations across the US, is using AWS to build innovative microservices, bringing new features to its website and inventing better ways to help pet parents get the products and services they need.
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Zalando
Zalando tracks business performance in near real-time with AWS
Learn how Zalando, a European online fashion retailer, migrated its SAP systems from an on-premises infrastructure to AWS, and cut IT management time by more than 30%.
Accelerate retail innovation with AWS
Explore retail solution areas to lead your customer’s journey. AWS solutions and services provide value across the entire spectrum of retail IT operations.
Solution areas
Microservices based, API-first, Cloud-native SaaS and Headless (MACH)
A MACH architecture, which stands for Microservices based, API-first, Cloud-native SaaS and Headless (MACH), gives companies a deeper level of agility—allowing them to deliver new features to their customers at speed. This architecture has spread from ecommerce to store systems and is now fundamentally changing the way retailers assemble commerce solutions. Download the AWS ebook on architectural guidance for building composable MACH solutions on AWS.