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External reviews

460 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Calvin T.

Efficient Automation Platform with Powerful Integration Capabilities

  • October 01, 2024
  • Review verified by G2

What do you like best about the product?
Workato provides an intuitive interface for building complex automation workflows without needing deep coding knowledge. Its integration capabilities are robust, supporting a wide range of apps and services. The ability to automate business processes across different systems is seamless, which has significantly reduced manual work and improved efficiency in our operations
What do you dislike about the product?
The pricing can be high for smaller businesses, and the learning curve for some of the more advanced features can be steep.
What problems is the product solving and how is that benefiting you?
Workato is helping us streamline and automate key business processes, reducing the time and effort spent on manual tasks. It enables seamless integration across various systems, such as Salesforce, which has improved data flow and operational efficiency.


    Sreenath B.

Workato helps us building complex integrations at lightning speed.

  • September 25, 2024
  • Review verified by G2

What do you like best about the product?
No-code low-code platform that helps non-technical people to pick-up quickly and start building automations.
Top-to-bottom approach of the recipes that exactly depicts the flow charts helps anybody to pick-up the tool easily. Unlike other tools which cause some confusion on the terminology, but workato is using the exact programming terminology which helps a technical person to learn the tool easily.

The customer support was very helpful in resolving my issues and also helped me in learning the techniques of debug, writing complex formulas et., My clients are using the tool for most of their ETL and Business process automations across all cost centers. Citizen developer program, suggested by workato was really helpful for POs and stakeholders to easily pickup the tool and implement the automation on their easily.

The tools it provides helps in implementation of our integration very easily. I coundn't imagine a day at work without using workato.
What do you dislike about the product?
Honestly nothing at the moment. I wish every action has debug logs for all applications by default.
What problems is the product solving and how is that benefiting you?
Reducing manual tasks, fulfilling ETL, automation of business processes. API platform to reduce licensing costs.


    Jiras T.

Good integration platform good communication and support

  • September 25, 2024
  • Review verified by G2

What do you like best about the product?
Easy to build recipe for integration, many assitance tools to help you to complete integration.
Official documentation easy to read
New feature release every month will support you to build more recipe
Customer support very fast from chat if support team want more information they will make a call via zoom
Implementaion by drag and drop very easy to build recipe
What do you dislike about the product?
In technically main programming language for Workato is Ruby
If you want to transform specific data you need to learn Ruby syntax
What problems is the product solving and how is that benefiting you?
Workato is main integration tools in my company.
Real-Time integration between enterprise application.


    Noémi G.

Great and powerful tool with knowledgable people

  • September 24, 2024
  • Review verified by G2

What do you like best about the product?
- Easy to use
- Responsive support team
- Great customer success team
- Insightful and useful documentation
-Powerful tool
- Continuous updates and improvements
-Easy to build customized integrations
What do you dislike about the product?
- Error managing and logging
- No overview of actions in a loop, only the latest run is available
- Recipe lifecycle management
- CICD approach
What problems is the product solving and how is that benefiting you?
Deliver integrations to our clients faster and in a more scalable way. Easily manage and adapt integrations without the involvement of developers.


    Keerthi A.

The features and implementation is very easy for the developer even they are new to the tool.

  • September 17, 2024
  • Review verified by G2

What do you like best about the product?
Workato support is real quick in response
What do you dislike about the product?
Very few features are not enabled in workato.
What problems is the product solving and how is that benefiting you?
So many solution in managing the data and datapill type compatible


    Market Research

The best low code / no code platform

  • September 11, 2024
  • Review verified by G2

What do you like best about the product?
The simplicity of use, very easy to connect to any platform, ability to create custom connectors easily, recipe design is super simple and workato helps with data pills suggestions, constant improvements (while loop, elsif etc.)
What do you dislike about the product?
customer support in chat is tedious, usually they don't have the technical knowledge to identify the problem quick enough and they keep you in chat for an hour before they escalate it further
What problems is the product solving and how is that benefiting you?
development time - workato recipe development is super fast comparing to other integrations platforms or code
connectors - thousands of plug and play connectors that allow simple connection and taking actions without writing code
triggering processes - we have many processes that we want to trigger via slack bot / google form / file dropped in Drive etc. and workato handles this super easy and super fast


    Luke B.

Crazy Powerful, but steep learning curve

  • September 03, 2024
  • Review verified by G2

What do you like best about the product?
There isnt much you can not do with the tool as far as automations. Some may take a bit of creative solutioning, but the integtrations and capabilitties are endless. there is also a robust training library to help along the way
What do you dislike about the product?
Very steep learngin curve. Takes a lot of trial and error until things are built correctly. I wish there was a mopre simple way to test automations in a step by step capacity.
What problems is the product solving and how is that benefiting you?
We are automating data flows and communications via the tool. this removes hours of manual workl a day and creates a more seemless experience for the teams we support.


    Banking

Workato iPaaS user experience

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
Easy to use. Plenty of API, SQL ready and plenty of resources in knowledgebase. Highly secured worksapce for a SaaS product.
What do you dislike about the product?
Must be log on via email, which means any new users must have an email account.
What problems is the product solving and how is that benefiting you?
Integrating different applications for real time data load and data management.


    Rohit K.

One stop shop for nearly all your IT automation needs

  • August 16, 2024
  • Review verified by G2

What do you like best about the product?
Workato is an extremely easy to use and onboard tool, which is quickly taking over the integration space with numerous features and platform capabilities. They have an extensive roadmap with frequent releases, and has been an extremely reliable platform for our IT operations. We were able to migrate nearly all of our legacy iPaas integrations over to Workato with 0 issues.
What do you dislike about the product?
There is not much to dislike about Workato
What problems is the product solving and how is that benefiting you?
Workato has helped us connect enterprise systems faster than ever before. There are solutions available for a number of use cases across ETL, automation, integration and API management which have made it a frictionless experience to rollout integrations.


    Kiril D.

best in class solution

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, very flat learning curve. Flexible enough to allow more advanced processes
What do you dislike about the product?
some features are behind a pricy license like advanced recipe management and detailed logging
What problems is the product solving and how is that benefiting you?
Integrating and automating variosu marketing systems