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External reviews

42 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

single pane of glass, 360 insights

  • December 20, 2024
  • Review verified by G2

What do you like best about the product?
user friendly, all the data is normalized and merged together
What do you dislike about the product?
no custom usage reports, like number of ec2 instances, number of capacity unit for DynamoDB
What problems is the product solving and how is that benefiting you?
CloudZero is providing cost insights and visibility to all Twilions about their infrastructure spend.


    Chris B.

Bringing FinOps maturity.industry leading tooling and insights along with signficant savings!

  • December 20, 2024
  • Review verified by G2

What do you like best about the product?
From initial POC to implementation to the savings found, the account team and the tool delivers significant value, driving accountability across multiple personas of your Cloud Seevice Provider spend, additionally, connectors provide meaningful insight to other consumption saas spend
What do you dislike about the product?
None to speak of that are meaningful based upon our usage.
What problems is the product solving and how is that benefiting you?
FinOps maturity with accountability across functions to reduce inefficiency in cloud spend and identifying and driving significant cloud savings.


    Online Media

Senior Cloud Architect

  • December 19, 2024
  • Review provided by G2

What do you like best about the product?
CloudZero's Kubernetes cost reporting is accurate and very helpful to show engineering teams their share of cluster costs.

Cost Formation allows you to version dimensions/datasets. In addition, I can create dimensions much faster by defining the dimension in YAML.

CloudZero seems much more intuitive to use than other cloud cost platforms

The views are not as busy as other cost reporting platforms making it easier to read/use
What do you dislike about the product?
They need to improve their UX. I would like to add users via an API call.

We would like to see usage in gigabytes with costs for certain AWS services as well as for New Relic costs.

They need to improve their budgets so you can sort and filter
What problems is the product solving and how is that benefiting you?
Helping with engagement with engineering teams and leadership
Providing detailed cost dimensions/dataset to make better views. This is especially true in the Kubernetes space
The ability to notify via Slack has helped with notifications to engineering teams and leadership. Notifications no longer go to the email spam folder
Putting up soft spending boundaries with the use of budgets and budget notifications


    Hospital & Health Care

Effective tooling to drive down cloud costs; outstanding engagement from the CloudZero team

  • December 19, 2024
  • Review verified by G2

What do you like best about the product?
The ability to measure cloud costs on a per-customer basis
What do you dislike about the product?
Configuration can be a little tricky, but the white glove engagement makes up for that
What problems is the product solving and how is that benefiting you?
Through increased visibilty at a granular level, and effective tooling, CloudZero help us save significant amounts on our cloud spend


    Information Technology and Services

First in class flexibility for deep diving your cloud spend`

  • December 19, 2024
  • Review verified by G2

What do you like best about the product?
Configurable views, shareable hyper links to quick explorer looks, friendly and familiar interface. In addition supports a lot of customization throughout.
What do you dislike about the product?
Kubernetes support isnt fully there but its coming along!
What problems is the product solving and how is that benefiting you?
Helps us strategize initiatives for cost management and optimization


    Corin B.

CloudZero has exceeded all expectations

  • December 18, 2024
  • Review verified by G2

What do you like best about the product?
CloudZero always listen, learn and grow their product. We often mention an idea and sooner after its a feature. The platform is so fast and intuitive we have been able to get really useful data into the hands of engineers with zero problems.
What do you dislike about the product?
I find it hard to find anything to dislike
What problems is the product solving and how is that benefiting you?
100% allocation of cost. Actionable insights. Spotting problems quickly. Clear and fast access to billing data across AWS, azure and GCP.


    Information Technology and Services

Insightful when Maintained Effectively

  • December 12, 2024
  • Review provided by G2

What do you like best about the product?
CloudZero gives us great insights into our cloud spending. Its ability to allocate costs to specific teams, products, and features has significantly improved our understanding of where resources are being consumed, giving us a more wholistic view of the environment.
What do you dislike about the product?
The learning curve for using CloudZero's key features can be rough for new users. Additionally, initial setup and and jumping in when it hasn't been updated recently required a good amount of effort to ensure accurate cost attribution, and if not maintained, it obviously hurts the amount of insight that can be derived .
What problems is the product solving and how is that benefiting you?
Wholistic view of our spending profile and easy allocation across departments and teams


    Rob M.

Great solution for our cloud FinOps needs

  • December 12, 2024
  • Review verified by G2

What do you like best about the product?
Support for all of our major providers, from the infrastructure providers to major other services like Snowflake, Datadog, etc. Flexible reporting and alerting, stellar customer success managers. Its like having a great tool and second set of eyes on our spend.
What do you dislike about the product?
Small company with immaturity in places, still learning, but listening and moving forward. Note this is minor and has much improved over the last couple years.
What problems is the product solving and how is that benefiting you?
Visibility into spend. Even with a single infrastructure provider like AWS it was much improved over what they offer. But having that same visibility accross all our major spend for R&D (outside of people) is fantastic. We can track spend, report back on projects, initiatives etc. We get alerts on spikes and proactively chase unexpected cost spikes etc. We find issues before Finance notices.


    Anthony F.

An invaluable tool for understanding and attributing where your cloud spend is coming from

  • December 12, 2024
  • Review verified by G2

What do you like best about the product?
The attribution model (cost-formation) is really powerful (without being too complex). It's helped us to allocate cost at various levels of the organisation. This in combination with the great UI enables infrequent users to quickly see what they are spending.
What do you dislike about the product?
The forecasting side of the tool is pretty limited it would be great to see this evolve especially through the use of AI.
What problems is the product solving and how is that benefiting you?
Enables us to interpret, allocate and represent our cloud spend (across multiple vendors).
We're also using the allocated data to feed back into our BI tooling and give us real time unit cost.


    Financial Services

CloudZero has been an excellent window into our Cloud Spend

  • December 11, 2024
  • Review verified by G2

What do you like best about the product?
CloudZero can give you an excellent view into your Cloud costs, enabling you the flexibility to cut up complex infrastructure into buckets that make sense for your use case.
The ability to quickly integrate multiple Cloud Providers into the tool gives an amazing single pane of glass. This allows for easy comparison between spend changes across multiple vectors.
Asside from the software itself, the access you gain to a FinOps Account manager has been great. Having an expert from the CloudZero side to support in configuration and troubleshoot problems enables things to get sorted quickly - ultimately improving the experience for internal customers.
What do you dislike about the product?
Where I think they can improve is arround some of their reporting functionality. In part, this is the overall management of those alerts including configuration and dissmissal but also the depth of information they provide.
What problems is the product solving and how is that benefiting you?
CloudZero enables us to view and breakdown cloud costs across all of our Cloud Providers. Its providing a single pane of glass view, that prevents this information in a way that makes sense for engineers and product managers.
The engine underneath is allowing us to calculate unit costs and ultimately the efficicency of the infrastructure that we're providing.

This level of visibility at scale is something we have never had.