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Ok but fast growing software
What do you like best about the product?
Good design, strong suite of features, document storage is good
What do you dislike about the product?
It is not built for the US market very well. Translations are poor, and some features are suited to European PTO and HR policies and not as much to American companies.
What problems is the product solving and how is that benefiting you?
Managing time and HR docs
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User-Friendly Interface
What do you like best about the product?
Effective communication is crucial in any educational setting, and Factorial is amazing in this area. The platform offers various communication tools that facilitate interaction between students and administrative staff. Whether it’s through announcements, direct messaging, or feedback forms.
What do you dislike about the product?
some users have reported that certain features can feel overwhelming due to the amount of options available. This complexity may affect the least experienced users from fully utilizing the platform's capabilities, limiting its effectiveness in enhancing the student experience.
What problems is the product solving and how is that benefiting you?
Factorial’s scheduling features have been a great addition for our business school. With the ability to manage class schedules, extracurricular activities, and appointments, both students and staff can optimize their time. The platform’s calendar integration helps prevent scheduling conflicts, allowing students to engage fully in their academic and social lives.
Exceeded our expectations!
What do you like best about the product?
Their platform is intuitive and easy to use, which has greatly facilitated human resources management in our institution.
What do you dislike about the product?
While the platform is generally user-friendly, some features could benefit from more detailed tutorials or documentation. Occasionally, we found ourselves needing to reach out to support for guidance on specific functionalities that weren’t immediately clear.
What problems is the product solving and how is that benefiting you?
The features they offer, such as payroll management, absence tracking, and performance evaluations, have optimized our internal processes. These tools have allowed us to streamline our operations, enabling us to focus more on education and less on administrative tasks. The reporting capabilities are also a significant advantage, providing us with insights that help in decision-making.
Very hard to implement, very poor support
What do you like best about the product?
Well-sold software: an offer that seems interesting during commercial exchanges, but quickly turns out to be not very operational
What do you dislike about the product?
Very disappointing experience: Factorial trainers voluntarily lock the features for which we pay (!) while they are available to show us what seems simple. It often takes 2 months for Factorial to process a simple, legitimate request. And during this waiting time, we pay...
We opted for a solution 10x cheaper and 10x more efficient, despite our commitment over several more months that Factorial is keen to maintain (a penny is a penny, regardless of the service not provided!)
We opted for a solution 10x cheaper and 10x more efficient, despite our commitment over several more months that Factorial is keen to maintain (a penny is a penny, regardless of the service not provided!)
What problems is the product solving and how is that benefiting you?
none
Corporate Customer Success
What do you like best about the product?
- ATS and all the automation.
- Expense report is also fine.
- Not using the virtual cards, but I see the value in it and centralizing all the expenses for the company.
- Expense report is also fine.
- Not using the virtual cards, but I see the value in it and centralizing all the expenses for the company.
What do you dislike about the product?
There are still some bugs here and there.
What problems is the product solving and how is that benefiting you?
Helping me in getting more applicants
Transition to an integrated platform that brought a lot of value to our company
What do you like best about the product?
Factorial has been designed for businesses like mine. We manage different locations in different countries with different policies and holidays. The recruitment needs to be integrated, and shift management is mandatory for 70% of our contractors and employees. Having a fully integrated experience for all the tools was a game changer for us. It also offers enough flexibility to customize most of our requirements.
What do you dislike about the product?
Some of the extra modules are not mature enough to bring us value. For example, the Software Module is not very useful in our case, because we need a more granular method to manage licenses, and cost.
What problems is the product solving and how is that benefiting you?
Before having Factorial, we needed to rely in more than one tool to manage the business entirely. Factorial integrates all the features in one place, and gives us an unified view of the business.
Factorial changed my business
What do you like best about the product?
We have been using Factorial for a year now and all I can say is that it highly improved our operations. Before Factorial we were using different tools to manage vacation, payroll, info and documents, it was still a very manual process. Now the employees have so much more independence and visibility on their information that they don't even write me as much - so I get to get more stuff done. They use it daily to check on work anniversaries, birthdays, upload and sign documents etc. The mini facebook is definetely very engaging.
I use it with my employees in the US and Brazil, and it's SO easy to change languages, adapt currencies, worklocations etc. Highly recommend for international companies.
Their Account Manager is also in the US, so implementing was so easy and fast. Shout out to Sabela who takes care of our account in Factorial, she is great and very responsive.
I use it with my employees in the US and Brazil, and it's SO easy to change languages, adapt currencies, worklocations etc. Highly recommend for international companies.
Their Account Manager is also in the US, so implementing was so easy and fast. Shout out to Sabela who takes care of our account in Factorial, she is great and very responsive.
What do you dislike about the product?
My biggest issue was with approval for promotions, but they just released it in the app so i am very pleased with that!
What problems is the product solving and how is that benefiting you?
The main thing is able to understand the health of each department based on how costly the headcount is, how much turnover we have, seeing if it correlates with the eNPS of the department and ultimately be able to write agreements on the development of employees.
Diamond in the rough - Will suit 95% of companies but only needs a small polish to be a shining gem
What do you like best about the product?
Feature heavy product for a very good price compared to others on the market - we have a full suit of features whereas other software would only give us base modules for the same price
What do you dislike about the product?
Cross-functionality of the modules can be better implemented - for example, variable that change in the future in contracts occurring should be able to be used in document generation for example.
What problems is the product solving and how is that benefiting you?
All in one suite that grants a framework for effective HR Ops strategy. We can now keep track of holiday effectively, of candidates, and generate analytics
Factorial Function
What do you like best about the product?
Ease of use, intelligent clocking in for employees
What do you dislike about the product?
The graphics can be improved............
What problems is the product solving and how is that benefiting you?
Assistance and control of hours worked - Publication of company activities
Time tracking and human resources administration
What do you like best about the product?
The platform excels in simplifying HR processes, from employee onboarding to time tracking and performance management. The intuitive interface and user-friendly design make it easy for users to navigate and utilize its various features seamlessly.
What do you dislike about the product?
The abundance of functionalities could lead to a steeper learning curve for new users.
What problems is the product solving and how is that benefiting you?
Maintain better control over the HR workflows, reducing the likelihood of errors and enhancing overall productivity.
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