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External reviews

354 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Telecommunications

Effortless SOC2 compliance

  • September 27, 2024
  • Review verified by G2

What do you like best about the product?
Secureframe has made SOC2 compliance easier for us. It is a single source of truth for our company and the auditor. We've been using it for almost 4 years now and the platform has become more functional and convenient over this time.

When we started our SOC2 journey, the Secureframe support team and success manager helped us understand the peculiarities of the SOC2 framework, answered our numerous questions, and guided us through the setup.

One of the best things about Secureframe is the number of available integrations (HR systems, project management tools, version control systems, etc.). These integrations make the compliance process easy and autonomous—data syncs from all your systems into your Secureframe account automatically, and you do not have to worry about having up-to-date data for your auditor.

Another benefit is that your auditor can access your Secureframe workspace and view all your evidence at any time.

You can invite all your team members, store all your security policies there, provide security training for employees, manage risk register and vendors, and many other things.
What do you dislike about the product?
Any system might experience issues. But even if we did - which happened not often - we received fast support and issue resolution.
What problems is the product solving and how is that benefiting you?
The platform automatically syncs data from multiple systems, ensuring our audit evidence remains current for the auditor. Secureframe offers a comprehensive list of SOC2 compliance tests, validated through the data sync. Completed tests are marked accordingly, while those requiring special attention are clearly highlighted. This simplifies the entire compliance process, making it easy to track and manage.

Each test provides information on how to successfully complete it, explains its importance, and even includes templates that can be customized with your own data to help you pass the test.

Additionally, it serves as a single source of truth for both us and the auditor, ensuring we’re always aligned and viewing the same data.


    Market Research

Excellent Software for Compliance Tracking

  • September 26, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, overview of training for individuals, status of entire company
What do you dislike about the product?
Inability to adjust some frameworks to be extended beyond pre determined time periods
What problems is the product solving and how is that benefiting you?
Making sure we are 100% compliant (SOC-2, GDPR)


    Hampus H.

Structure your security controls

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
A structured way to follow my organizations security controls, and easy to follow guidelines on how to improve our security posture.
What do you dislike about the product?
The UI could be more intuitive for users who are not that experienced with different security standards.
What problems is the product solving and how is that benefiting you?
Validation of all our applicable security controls and how they are implemented


    Ryan B.

How Secureframe Revolutionized Our ISO 27001 Compliance Process

  • September 23, 2024
  • Review provided by G2

What do you like best about the product?
We used Secureframe to streamline our ISO 27001 compliance efforts. Before that, we worked with consulting companies that either had their own, not-so-great compliance tools or had us managing everything manually with Excel files and Dropbox—an incredibly tedious process. A colleague recommended Secureframe, and it’s been a complete game changer for us.

The integration features are outstanding. We connected it to our Azure account (and other SaaS platforms we use), and it immediately identified configuration changes we needed to make. The system provided easy-to-follow instructions to help us harden our setup and ensure compliance with our policies. This automation not only made the process smoother, but it also simplified showing evidence of controls to auditors.

Secureframe’s built-in content management system for policies is another great feature. It tracks version history and allows employees to log in and review policies based on their roles. This ensures everyone is reviewing the required policies annually for compliance.

I also found the Vendor section extremely useful. It enables us to assess and rate the risks associated with our suppliers and keep track of their compliance documents. The integrated risk register is another standout feature. While I could go on about many more features, these are the ones that have been particularly impactful for us.

We just completed our annual surveillance audit, and it went incredibly smoothly. Our external auditor, who’s quite old-school, was initially skeptical of Secureframe, especially its ability to integrate with our systems and provide real-time compliance evidence. By the end of the audit, he said it was the best compliance tool he’d ever seen and planned to recommend it to his clients.

If that wasn’t enough, their support team is fantastic. Our Customer Success Manager, Brandon, is super responsive, often replying to emails within the hour. If he can’t address something immediately, he loops in his team, and they follow up just as quickly.

We couldn’t be happier with Secureframe and are excited to expand its usage as our business scales and we explore support for more frameworks.
What do you dislike about the product?
While Secureframe covers all of our major cloud and SaaS providers, I do wish there were a few more integration options available, and in some cases, I’d like the existing integrations to be a bit more robust.
What problems is the product solving and how is that benefiting you?
Secureframe is helping us streamline and automate our ISO 27001 compliance process, significantly reducing manual tasks and simplifying audits. By integrating with our cloud and SaaS platforms, it provides real-time insights into our compliance status, ensures our systems are secure, and makes it easier to demonstrate evidence to auditors. This has not only saved us time and effort but also increased our overall efficiency and confidence in staying compliant.


    Computer Networking

Secureframe UI

  • September 23, 2024
  • Review verified by G2

What do you like best about the product?
I really enjoy their Ui layout and the flow of the info
What do you dislike about the product?
Some say that Secureframe limits access for non-users, which can impact collaboration
What problems is the product solving and how is that benefiting you?
Security compliance


    Computer Software

Best GRC Tool

  • September 23, 2024
  • Review provided by G2

What do you like best about the product?
Single pain of glass GRS SaaS tool to prepair for audits.
What do you dislike about the product?
Onboarding emails are getting marked as junk mail via M365 even afer being added to the allow list.
What problems is the product solving and how is that benefiting you?
Secureframe keeps us organized by allowing us to hook into our SaaS apps to for better visibility into vulnerabilities and license assignment. We also published all our policies for employees and contractors to review and accept.


    Health, Wellness and Fitness

SECUREFRAME- End to end compliance

  • September 23, 2024
  • Review verified by G2

What do you like best about the product?
We use Secureframe for SOC 2 and ISO. wonderful onboarding experience and the interface is very clear and easy to navigate, The tests provide clear instructions on how to pass them by providing suitable evidence . Customer support and dedicated account Manager have helped us a alot during the journey.
Automated evidence collection, continuous monitoring, and risk management help us to get the certification in no time.
compliance tasks with AI-powered capabilities is another great advantage of using secureframe.
I strongly recommend usinf secureframe for its efficiency,visibility and security
What do you dislike about the product?
Some integrations were not present and it was hard to make the connections
Jira integrations needs to be more robust
What problems is the product solving and how is that benefiting you?
It makes evidence collection very easy for SOC and ISO.


    Gavynn B.

Easy to stay organized and rest assured that we're compliant

  • September 17, 2024
  • Review verified by G2

What do you like best about the product?
Any time there is a task that needs to be done, an email is sent out by Secureframe with explicit instructions on how to accomplish it. Whether that be a new employee going through onboarding, annual SOC 2 compliance, or verifying that security policies are up to date, Secureframe ensures that the important tasks are completed in a timely manner. It would be chaos to try and manage all of this another way, and our team breathes easy knowing that we're covered by their software.
What do you dislike about the product?
Our team receives security questionnaires at least weekly from our prospective customers, which can come in a variety of formats (Excel, Word, external site, etc). While there is a questionnaire library feature within Secureframe, it is currently limited to being able to read and fill out Excel spreadsheets. If this were the only way we received questionnaires, it would be perfect. Alas, that's not the world we live in.

Thankfully, the Secureframe success/support team has been receptive to feedback around how this could be improved and have relayed those thoughts to their Product team.
What problems is the product solving and how is that benefiting you?
Secureframe ensures that our team's policy documentation is recorded and kept up to date, and requires that every employee go through annual training on these policies and more. It makes it easy for our HR and IT teams to know who has accomplished the required tasks on time, and can send out personalized reminders to those who have yet to do so.

It also automatically pulls Common Vulnerabilities and Exposures data for our connected integrations, which helps our team prioritize security tasks.


    Outsourcing/Offshoring

Excellent Service

  • September 17, 2024
  • Review verified by G2

What do you like best about the product?
They genuinely want to see you succeed. They are always responsive and demonstrate true professionalism.
What do you dislike about the product?
There was really no downside to my interactions with Secureframe
What problems is the product solving and how is that benefiting you?
SecureFrame is helping me with our PCI and SOC2 compliance. This is an integral part of our company doing business. The benifits are many, including allowing us to do business within many diffferent industrys with varying level of requirements.


    Information Technology and Services

User Friendly System

  • September 12, 2024
  • Review provided by G2

What do you like best about the product?
It helps alot with organizing and understanding requirements for ISO compliance. My contact at Secureframe is also very responsive and helpful. It makes ISO compliance a lot easier.
What do you dislike about the product?
There have been a couple times where something was not very obvious at first glance, however my contact at Secureframe is super helpful and responsive to answering my questions so it hasn't been a significant issue.
What problems is the product solving and how is that benefiting you?
Secureframe solves the issues of organizing, storing, and sharing, evidence for ISO compliance. It also solves issues of not knowing what needs to be done for ISO compliance.