Jaspersoft Reporting and Analytics for AWS (Hourly)
Cloud Software Group | 9.0.0Linux/Unix, Amazon Linux Amazon Linux 2 - 64-bit Amazon Machine Image (AMI)
Absolutely Atrocious
non stop issues with both Jaspersoft Studio and Jaspersoft Server.
- Tried to reach out to Tibco to determine if it was user error or a known bug and they immediatly tried to get us to pay for their 'support' which is limited to 12 cases per year.. works out to around $500 per case!
- zero support is available for AWS subscriptions. despite it being noted on their website, the only support available to AWS users is their hopeless forum. You need to pay for the 12 month license which is circa $7000 /yr then the $5500-6000 per year for support. For an entry level user, this could quadruple the application cost per year.
- Jaspersoft Studio is plagued with problems, we've been told to use the community version instead of the professional however the community doesnt offer charting etc.
- no ability to apply patches or updates to running instances. you need to back it up and restore it to a new one. This also means that any special configuration, SSL certificates or mail setup also needs to be copied.
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No Support for AWS Version
We have been using JasperSoft for more than a year and have just entered our second full year. There are serious issues with v6.4.2 and there is a hot fix available that appears to fix many of the issues. However, as AWS users you cannot access this Hot Fix or apply it. What's worse is that the AWS install instance does not have these fixes applied, virtually making this update worthless. And, who knows when this will be updated.
Overall, we like the product, but we are not ready to take the plunge into purchasing the license directly, for BYOL. This seems to be the primary way to get support and what they push you to get. Just to get standard support with 12 use cases, will run you at least $6,000 a year.
Why can't the hot fix be made available or at least the AWS install for 6.4.2 be updated to include the fixes?
Our only option is to bring back up our v6.3 server!
CloudFormation template has wrong version in description fields
The AMI ids are correct, but the description fields for the security group and the EC2 instance still say the old version:
Resources:
JRSecurityGroup:
Type: AWS::EC2::SecurityGroup
Properties:
GroupDescription: for Jaspersoft BI v6.3 <=== wrong
....
JRSEC2Instance:
Type: AWS::EC2::Instance
Version: 6.3-2016-07-06 <=== wrong ?
Embeddable visualizations
We have been using Jaspersoft as our tool of choice for embeddable visualizations for our application BizCoach.
We extensively use the visualize.js library and now that we can use filters with visualize.js in version 6.4 it has made the product much stronger.
Using Jaspersoft has been a great success and we are happy with the broad functionality the product gives us.
Excellent Tool
We have had tremendous experience with the Jaspersoft Dashboard and Ad-Hoc features. Our users love these features as it empowers them get the insights they are looking for on a self service way
Excellent product - no support
Product is excellent and really worth it.
However the AWS install places sample data and there is no way of finding out quickly how to remove it. Unfortunately this needs to be considered for production installs - and I am not prepared to buy support just to find out the method of removing demonstration data.
Great tool
and easy to deploy.
Upgrades are a bit of a hassle though as you have to export your existing data, buy the new version, install a new instance, import your data, change your IP and shot down the old instance.
Real reports in minutes!
This product is great. I watched the getting started videos on the community site and in less than 10 minutes, I was connected to my RDS instance and creating reports. And, it only cost a couple of bucks. Amazing!
Very little support for AWS hourly
Installed an instance to test drive the product. Tried to connect it to our production database (which uses a forced SSL connection) and was unable to configure. Tried contacting support, and they informed me that they don't offer support with the AWS hourly product. After emailing twice and chatting with a sales rep, a support rep pointed me to the community forums and gave me a few things to try. Was not able to ever connect to the database, although I am sure it is possible. Was not able to actually evaluate the product due to configuration problems.
The long and the short of it is, if you need help getting up and running, they won't help you unless you have purchased a support contract.
my app
my program cant use multi core .i need a cpu with maximum frequency to process my data for hours . please help me