External reviews
External reviews are not included in the AWS star rating for the product.
Great experience, easy implementation
What do you like best about the product?
Drata has been a great tool to assist us with building our technology governance program
What do you dislike about the product?
We've had some glitches as new versions of operating systems are released but these have been quickly addressed
What problems is the product solving and how is that benefiting you?
Helping us manage the action items related to a successful SOC2 audit
- Leave a Comment |
- Mark review as helpful
Drata helps to automate all the things!
What do you like best about the product?
The team at Drata has been incredibly helpful in making sure we have all the tools and information at our disposal when automating security and compliance.
What do you dislike about the product?
So far, all of our concerns have been addressed by Drata.
What problems is the product solving and how is that benefiting you?
Having visibility into our security program - from the policies to the controls - and making sure everything aligns with different standards (for example, SOC2, GDPR, and ISO) in an easy-to-understand and see manner.
Great Experience
What do you like best about the product?
Everything about Drata's support - account manager, as-needed web support, etc. - is fantastic. Highly responsive, knowledgeable, and professional team. Tayler Gase, in particular, has gone above and beyond to ensure our team stays on track with our compliance needs. She deserves a raise!
What do you dislike about the product?
Very little, to be honest! My only minor dislike is that I had a few bumps with the policy documentation due to the Drata software editing system. Still, Tayler quickly found a workaround and fixed the issue!
What problems is the product solving and how is that benefiting you?
Drata is helping our team automate our HIPAA and SOC2 compliance monitoring needs so that we can prove to our customers that we're ready to safely manage their data.
Brilliant platform with expert help and guidance
What do you like best about the product?
- automation: the ability to link and continuously monitor controls
- customer success: the support we have had has been phenomenal (the right amount at the right time)
- ease of use: very simple to navigate and understand your compliance posture
- customer success: the support we have had has been phenomenal (the right amount at the right time)
- ease of use: very simple to navigate and understand your compliance posture
What do you dislike about the product?
- I haven't encountered any downsides thus far
What problems is the product solving and how is that benefiting you?
- removing effort and cost from compliance
- guiding our team through the compliance process
- automating compliance and monitoring for it continuously
- peace of mind
- guiding our team through the compliance process
- automating compliance and monitoring for it continuously
- peace of mind
Simple, Effective and Efficient!!
What do you like best about the product?
The Drata platform is simple to use and made our process a breeze. The onboarding support is fantastic as well.
What do you dislike about the product?
I am not a fan of long term contracts but worth the investment.
What problems is the product solving and how is that benefiting you?
We have been able to stream line our GDRP, ISO and SOC2 requirements for internal and external audits.
Great software and customer support
What do you like best about the product?
We received our ISO 27001 certification earlier this year, and we couldn't do it without Drata:
- The software is very easy to use
- Helps us implement systems and processes and identify where the gaps are
- The support from Tony (account manager) and the customer support team is 2nd to none. They go above and beyond to help.
- The help section of the software has got answers to everything you might need
- It really feels like the team at Drata wants you to succeed
- The software is very easy to use
- Helps us implement systems and processes and identify where the gaps are
- The support from Tony (account manager) and the customer support team is 2nd to none. They go above and beyond to help.
- The help section of the software has got answers to everything you might need
- It really feels like the team at Drata wants you to succeed
What do you dislike about the product?
The time difference used to be an issue but it has now been sorted and agents are nearly always available when you need support.
What problems is the product solving and how is that benefiting you?
Drata helps us identify gaps in our Info Sec and ensure we become compliant and ready for the ISO 27001 audit. Due to the extensive list of controls, we couldn't do it without Drata's monitoring system.
We also have a few laptops not enrolled in our MDM solution (Jamf) so having the option to install the Drata agent to ensure compliance has been really helpful.
We also have a few laptops not enrolled in our MDM solution (Jamf) so having the option to install the Drata agent to ensure compliance has been really helpful.
Drata was the key to our compliance journey
What do you like best about the product?
Their great customer support, integration options, organised control frameworks and completion stats helped to get us on track and keep us on track to certification.
What do you dislike about the product?
It does still require some tracking, e.g. risk mitigation, outside the tool. Not a big deal, but would be great to have an ecosystem where other tools could plug in.
What problems is the product solving and how is that benefiting you?
Drata organised and structured our journey to compliance, it helps us manage our controls and ensures that we've got the right people responding to compliance needs.
Great service, excellent tool, even better experts
What do you like best about the product?
I like how knowledgeable the staff are and the lengths they go to ensure our questions are answered sufficiently
What do you dislike about the product?
Nothing really, it's all pretty easy to use and they simplify it so much that I don't have a lot of questions as it's self explanatory.
What problems is the product solving and how is that benefiting you?
SOC2 audit preparation
Reduce compliance nightmares and save time.
What do you like best about the product?
Drata make your compliance journey a manageable one. We started our journey with Drata with SOC2 and HIPPA compliance in mind and were able to cross the finish line with “no exceptions reports” within 4 months.
Drata’s intuitive platform, easy-to-access policy templates, integration to other platforms (to pull evidence from) and centralized and detailed dashboard make things so much easier.
“Simply map your frameworks, set up your controls and requirements and address the anomalies along the way in a few simple steps.”
Regarding customer service, Gabe Bidot and the entire DRATA team were exceptional to work with and always available when there was a question. His wealth of knowledge and expertise help us to cross the finish line in a speedy time.
Drata’s intuitive platform, easy-to-access policy templates, integration to other platforms (to pull evidence from) and centralized and detailed dashboard make things so much easier.
“Simply map your frameworks, set up your controls and requirements and address the anomalies along the way in a few simple steps.”
Regarding customer service, Gabe Bidot and the entire DRATA team were exceptional to work with and always available when there was a question. His wealth of knowledge and expertise help us to cross the finish line in a speedy time.
What do you dislike about the product?
Developing some kind of integration with auditing firms so auditors can pull data from DRATA might save some time for the customers.
What problems is the product solving and how is that benefiting you?
Drata shows us what controls are missing, or failed, why they failed and how to fix them. This helped us to achieve SOC2 Type 1 and HIPPA assertations in a speedy time.
Excellent software and service
Our company has been working with Drata over the past several months to achieve our SOC2/ISO 27001, and they have saved us a lot of time and money throughout the process. The platform is easy to use, and their customer success team keeps us on track to meet our deadlines/OKRs. The connections used to monitor our compliance efforts made it so I didn't have to sit for hours and manually upload evidence--allowing me to focus on other important work. Highly recommend.
showing 451 - 460