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Great platform and customer experience!
What do you like best about the product?
I have been involved in several certifications, and hands down, Drata offers a fantastic platform to stream line compliance processes.
What do you dislike about the product?
None so far. The customer success management excellently manages any questions.
What problems is the product solving and how is that benefiting you?
It is helping us streamline and manage our certification process and package the ongoing work with staying compliant.
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The people and the technology that makes the compliance processes easy
What do you like best about the product?
The combination of great people and easy-to-use technology provides a great partner for our compliance needs.
Working with Gabe as our customer success made the process even easier and fun, and like any other service - at the end of the day, it is all about the people, and the people at Drata are the best :-)
I've always felt that this is a partnership, and the team was always open to my feedback and looking to improve the service.
Working with Gabe as our customer success made the process even easier and fun, and like any other service - at the end of the day, it is all about the people, and the people at Drata are the best :-)
I've always felt that this is a partnership, and the team was always open to my feedback and looking to improve the service.
What do you dislike about the product?
Like any service, they do not have integrations with 100% of our systems, but the gap is being close every day, and I'm sure over time they will get more and more integrations.
What problems is the product solving and how is that benefiting you?
Using Drata our journey for ISO 27001 and SOC 2 Type II was smooth.
The service serves as our main repository for all compliance-related tasks, including scoping, policies, documentation, evidence collection, and vendor tracking.
The audit was easy as we had all the data organized and ready, which also impressed the auditors.
As compliance does not start or end with an Audit - the service becomes our main day-to-day tool to ensure our environment is kept secure.
The service serves as our main repository for all compliance-related tasks, including scoping, policies, documentation, evidence collection, and vendor tracking.
The audit was easy as we had all the data organized and ready, which also impressed the auditors.
As compliance does not start or end with an Audit - the service becomes our main day-to-day tool to ensure our environment is kept secure.
There's no better compliance platform than Drata.
What do you like best about the product?
Gone are the days when your compliance teams were frantically searching their entire asset and resource tables and platforms, looking for potential holes in your company's posture. Leveraging the power of software engineering and a tiny sprinkle of industry expertise, Drata manages to automate and integrate the compliance journey from start to finish so that it becomes intuitive and integral to how your company operates.
What do you dislike about the product?
There are integration points that could be more customizable / bring-your-own compatible, but Drata continuously works to improve their lineup to tackle this discrepancy.
What problems is the product solving and how is that benefiting you?
Drata helps us fully automate and consolidate our compliance and controls efforts in one place. It streamlines the work of our security teams, and sets the foundation for our security posture and aptitude by design, which expedites security reviews and builds trust with our own customers. As new and evolving GRC requirements fall into scope, we can naturally grow and evolve alongside the platform to tackle these rising needs.
Chris at Drata, went above and beyond. The ideal customer service rep. THANX!!!
What do you like best about the product?
the ease of use and the great customer service. I hope Drata keeps Chris happy.
What do you dislike about the product?
Nothing! Everyone is very helpful and patient with "us newbies."
What problems is the product solving and how is that benefiting you?
Problem importing alias emails into the interface. Chris solved the issue for us and things just worked!
An easy-to-use, complete tool for our SOC2 compliance needs.
What do you like best about the product?
The user interface makes it easy to find what you need without fumbling around.
What do you dislike about the product?
Of course, not all the controls are (or could be) automated; but any possible improvement in that respect is always appreciated!
What problems is the product solving and how is that benefiting you?
We need to have all the pieces of our compliance puzzle in one place and Drata is a great tool to do that and to guide us through the steps required.
Compliance Made Easy
What do you like best about the product?
Connecting your systems for evidence collection is incredibly easy. The dashboard displaying your controls mapped to the frameworks gives you a clear idea of your readiness and compliance. The ability to see where you meet the benchmark for other frameworks helps with future planning and readiness.
What do you dislike about the product?
Some manual evidence collection is necessary, but that's understandable since all data can't be queried via an API, depending upon the services you use. Regardless, Drata makes it incredibly easy to upload this type of evidence.
What problems is the product solving and how is that benefiting you?
Drata helps ensure you're staying on top of the controls necessary to meet compliance for the frameworks your business needs, including for SOC 2, ISO, and more. Drata helps me save time by collecting all the necessary evidence and assuring me that all controls have been properly assessed. A considerable portion of the audit time is spent collecting screenshots, tracking controls via a spreadsheet, and other painfully slow processes. None of that is required with Drata! We've had a great support experience, including our CSM Alex Banks checking in regularly to ensure we're getting full capability out of the product.
Well-designed product and fantastic support
What do you like best about the product?
Drata makes figuring out what one needs to do for certifications achievable, even if it is something you are wholly unfamiliar with. We're in the process of working towards SOC 2 certification, and if we didn't have Drata, it would be an absolute nightmare. The tool breaks down all the tasks you need to tackle and has integrations to make a chunk of them easier. And for those in which you have questions, they have a team of experts at the ready to quickly assist, not to mention the fantastic support provided by our account manager.
What do you dislike about the product?
Nothing really significant comes to mind - I am consistently impressed with how often the tool is updated and improved; it seems the company has truly embraced Agile.
What problems is the product solving and how is that benefiting you?
It is helping us achieve SOC 2 certification, which will enable us to be more marketable to our B2B clients by providing them faith in the security of our systems around our users' data.
Great for Auditors
What do you like best about the product?
We have been reviewing Compliance Automation platforms to better serve our clients on management of their Information Security Management Systems. We came across DRATA for ISO 27001 audits and love DRATA!
Pros:
Humans: The Customer Success, Partnerships and Auditor Success teams are super supportive. Our clients utilizing the platform get 1-on-1 support from their dedicated Customer Success representative (great service).
User Interface: The DRATA tool itself is flexible, innovative and we also love the UI. It is ergonomic, fits our preferred browsers, and has a clean look.
Technical: When we found something that needed changing with the platform, the technical team worked directly with us to get our feedback and resolve the issue.
ISO 27001 and Security Framework Mapping: There are numerous security frameworks, which can be added on and customized. We use ISO 27001, so for our purposes it works very well.
Integrations: DRATA integrates with a lot of tools and services which our clients find valuable.
Pros:
Humans: The Customer Success, Partnerships and Auditor Success teams are super supportive. Our clients utilizing the platform get 1-on-1 support from their dedicated Customer Success representative (great service).
User Interface: The DRATA tool itself is flexible, innovative and we also love the UI. It is ergonomic, fits our preferred browsers, and has a clean look.
Technical: When we found something that needed changing with the platform, the technical team worked directly with us to get our feedback and resolve the issue.
ISO 27001 and Security Framework Mapping: There are numerous security frameworks, which can be added on and customized. We use ISO 27001, so for our purposes it works very well.
Integrations: DRATA integrates with a lot of tools and services which our clients find valuable.
What do you dislike about the product?
Like most startups, the platform is new and constantly evolving. We are optimistic it will grow with the industry and fit with even governance, risk and compliance functions and frameworks.
What problems is the product solving and how is that benefiting you?
DRATA is solving the issue with getting security teams in compliance with security frameworks. They need to have evidence of operational effectiveness and monitoring. It keeps everything in one place. For us, it is useful for finding audit evidence and demonstrating compliance to ISO 27001 when we are doing an internal audit.
Excellent product with new features being released regularly
What do you like best about the product?
Fully featured, the endpoint agent is excellent, easy to navigate and understand compliance coverage
What do you dislike about the product?
Some of the data import/export features can only be carried out by Drata support, need to make more self serve
What problems is the product solving and how is that benefiting you?
ISO 27k certification
Drata makes continuous compliance simple
What do you like best about the product?
Drata technology and support are top-notch. The platform was fantastic for prepping for our SOC2. Even now that we are done with our first SOC2, Drata continuously monitors our controls and alerts us to issues. This makes managing our company compliance simpler. It is also comforting to know it is continually monitored.
Drata support was fantastic. While working on getting controls passing, the Drata support team quickly responded to our questions with answers and explanations. If they couldn't answer immediately, they always got back to us. Our customer success manager also met with us to ensure we were on track to meet our goals, helped connect us with other vendors when necessary, and was always helpful in getting us the answers we needed.
I would never want to go through SOC2 again without Drata.
Drata support was fantastic. While working on getting controls passing, the Drata support team quickly responded to our questions with answers and explanations. If they couldn't answer immediately, they always got back to us. Our customer success manager also met with us to ensure we were on track to meet our goals, helped connect us with other vendors when necessary, and was always helpful in getting us the answers we needed.
I would never want to go through SOC2 again without Drata.
What do you dislike about the product?
There isn't anything we didn't like. There are enhancements we would like to see added, but the Drata team is constantly releasing new features and enhancements, so I have no doubt this platform will only get better over time.
What problems is the product solving and how is that benefiting you?
Compliance is time-consuming, and Drata reduces the time it takes for all members involved. This allows our company to spend more time on making our product better.
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