The DRATA system embodies simplicity and intuitiveness.
What do you like best about the product?
I will highlight three remarkable aspects of the DRATA system:
The app provides access to knowledgeable auditors who offer comprehensive guidance on compliance matters. This feature proved invaluable as it allowed me to replace the expensive consultant I had been using. The cost savings were substantial.
The automation capabilities of DRATA resulted in a remarkable time-saving of over 50%. Tasks that used to consume a significant portion of our schedule were streamlined and simplified, allowing us to focus on more critical aspects of our work.
The user-friendly nature of the app surpassed my expectations. I never had to seek external support as the app itself provides detailed explanations and instructions for every feature. The interface is intuitive, and everything functions exactly as one would anticipate.
Thanks to DRATA's efficiency and ease of use, I successfully completed my first DTARA implementation within just three weeks. I wholeheartedly recommend DRATA to anyone seeking a reliable compliance solution.
What do you dislike about the product?
I eagerly anticipate the availability of additional compliance resources for NIST, CMMC, and FedRAMP. From what I've heard, it's reassuring to know that they are currently in development and will be released soon.
What problems is the product solving and how is that benefiting you?
The main benefits of DRATA are as follows:
Significantly reduced compliance costs by half, enabling cost savings for your organization.
Drastically reduced hours spent on compliance-related tasks by half, allowing for more efficient resource allocation.
Seamless scalability to additional compliance frameworks, providing the flexibility to expand your compliance efforts as needed.
Enhanced security through a simplified approach. Relying solely on individuals to assess and confirm security can be risky. DRATA offers a straightforward "yes/no" system, driving focused security enhancements and mitigating potential risks.
A comprehensive and efficient security and compliance automation platform
What do you like best about the product?
Drata's customer support is top-notch. I always end the conversation confident that the problem is in good hands.
The platform is user-friendly with great automation capabilities. I love the fact that it offers continuous monitoring of security controls and that we can showcase our hard work to clients using the Drata Trust Page.
Automating the collection of evidence for our SOC 2 is a godsend because ain't nobody got time for Excel.
What do you dislike about the product?
Not something I dislike but I REALLY want a feature to exclude things temporarily. I am currently making reminders on Slack so that I don't forget to re-include stuff.
What problems is the product solving and how is that benefiting you?
Drata helps us prepare for audits by automating the collection of evidence. The best thing about Drata is the continuous monitoring of security controls. It helps us proactively remediate things as they happen instead of fixing things just for the sake of audits.
Revolutionize Security Compliance with Drata on AWS Marketplace: Unrivaled Integration and Efficiency
Drata's automation platform is a transformative tool in the realm of security and compliance. We have been impressed with its superior functionality and streamlined efficiency, proving to be an indispensable asset and a huge time saver.
What makes Drata truly exceptional is its comprehensive integration capabilities. Drata effortlessly integrates with Single Sign-On (SSO) systems, Human Resource Information Systems (HRIS), and Infrastructure as a Service (IaaS) platforms such as AWS. The documentation is very well done and constantly updated. This enables a seamless, all-encompassing audit process that is leagues ahead of many comparable products.
The platform's automated evidence collection feature further sets it apart by reducing manual errors and saving crucial time. Rather than needing to upload endless screenshots, evidence is pulled via API as JSON on a daily basis. Alongside this, it provides actionable remediation steps for many identified issues, offering a level of guidance akin to having a dedicated engineer or compliance officer onboard. To contrast, we have helped many clients in the past using both contemporary competitors and legacy GRC tools, which are all glorified spreadsheets. This leads to long and painful email threads, hours and hours of screen sharing, screenshotting, repetitive work, chasing down people, and manual evidence gathering.
Rounding off its strengths is Drata's exceptional 24/5 live customer support staffed by knowledgeable technical support and former auditors. We usually received responses within minutes, which significantly enhances the overall user experience and ensures that any arising issues are promptly addressed. Having the former auditors on hand also helped us with navigating the many nuances of compliance frameworks and scoping. This alone makes the platform stand above the rest.
In conclusion, Drata excels in all key areas: extensive integrations, superior automation, detailed remediation guidance, and unmatched customer support. This platform is an unbeatable choice for businesses seeking to quickly yet thoroughly achieve SOC 2, ISO27001, and others. My experience with Drata has been overwhelmingly positive, and I strongly recommend it as a top-tier solution.
Experience w/ DRATA and Customer Success Manager
What do you like best about the product?
Support of the DRATA team and meetings w/Customer Success Manager
What do you dislike about the product?
The Product is still maturing but the request for enhancement has been great
What problems is the product solving and how is that benefiting you?
Tracking ISO 27001:2013 compliance
My Experience Has Been
What do you like best about the product?
My experience with Drata and our CSM, Lizzie Higgins, has been phenomenal, but I never expected anything less. Drata has undoubtedly stayed ahead of the competition with its design, integrations, automation, realtime support, etc.
What do you dislike about the product?
When it comes to the automation and uploading evidence/artifacts, the platform does not allow a workaround.
What problems is the product solving and how is that benefiting you?
Drata is helping with our compliance needs.
Incredible Support - both technical and compliance
What do you like best about the product?
I love how Drata made something so difficult, the compliance, so easy to understand and track. Support at all levels, at all times, is incredible.
What do you dislike about the product?
Nothing much - it saved us a lot of time.
What problems is the product solving and how is that benefiting you?
Drata is helping us monitor controls for SOC2 audit and the controls, and feedback truly strengthen our security posture.
The Single Best Compliance Software You Can Buy
What do you like best about the product?
The Drata software is excellent and incredibly intuitive, but what really stands out is its customer support. I have yet to have a question that went unanswered or sat for more than 30 minutes. I have never seen a more responsive and knowledgeable support team. If I don't quite understand something or have a simple question, I get the answer and am given material to better help me understand the answer to the question I'm asking. Our first crack at security compliance with another company did not go well, but Drata has knocked this out of the park, making this much easier on our company.
What do you dislike about the product?
I have not encountered anything I would deem negative about using Drata.
What problems is the product solving and how is that benefiting you?
As we grow and continue to take on larger clients, companies want to see that we are doing the right things regarding the security of their data. Drata is quickly helping us achieve this goal and will allow our business to continue to scale.
Surprisingly good experience
What do you like best about the product?
I was surprised by how Drata helped us to keep security compliant. It's a great tool, and I definitely would recommend it. The autopilot feature's "learn more" knowledge base is priceless. We are getting certified for 1st time, and our journey is not scary because of Drata. Also, the support from Laci White has been instrumental for us to overcome the challenges of dealing with our environment. I appreciate the professionalism and availability to answer questions and show how to do it. Thank you!
What do you dislike about the product?
Nothing to list here at this time. Since we are in the 1st stages of learning and configuring, we have had a great experience.
What problems is the product solving and how is that benefiting you?
I can see two key features that we are dealing with Drata and that is satisfying: the autopilot feature, which brings higher productivity, and the "learn more" knowledge base, which helps a lot to overcome a blocker.
Product is outstanding and the customer support is top notch.
What do you like best about the product?
We are a small startup and needed to be SOC2 compliant the day our product shipped. Drata saves me time. That is the number one benefit.
What do you dislike about the product?
I wish they would have more solutions I could buy, or a marketplace for other compliance options that integrate with my Drata tenant. Like products to help with GDPR. For example a cookie consent solution for our websites, a Terms of Service creator, a Privacy Policy creator. etc.
What problems is the product solving and how is that benefiting you?
We started with Drata because we needed to be SOC2 compliance with our first customer (!). We achieved that in less than a year which I did not expect. We are now down the path on ISO 27001 and NIST 800-53.
Security, Privacy, and Compliance are part of every (early) discussion we have with any customer. It is so nice to simply point them to our Drata instance.
An overall excellent experience
What do you like best about the product?
I ran into Drata at Saastr's Annual Conference and each conversation I have had since then has been great. It felt like throughout the entire process each person was genuinely helpful.
What do you dislike about the product?
The only point I'd recommend is figuring out a way to differentiate against the competition. We ultimately bought due to the better sales experience but I'd need a clearer picture on why they're better than the competition. Now that I am a customer, I know why, but that was a little tough to tell from a marketing perspective at first.
What problems is the product solving and how is that benefiting you?
Drata saved us a ton of time in getting our SOC2 compliance complete. We were in a rush as a new startup and so they really helped us expedite this and make sure we were doing things the right way.
