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Reviews from AWS Marketplace

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External reviews

391 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Amazing Customer Service

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
My success manager and team have been amazing. Very personable.
What do you dislike about the product?
It have be a little tough to navigate and pricing can be a little high.
What problems is the product solving and how is that benefiting you?
It is a repository for all our documents and it makes it easy to go to one location to find information.


    Jackie A.

OnBase Experience

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
Using OnBase has never been easier. I love helping others use OnBase.
What do you dislike about the product?
The are very few things I don't like about OnBase.
What problems is the product solving and how is that benefiting you?
OnBase is helping my organization automate processes and store documents.


    Jackie A.

OnBase Experience

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
Using OnBase has never been easier. I love helping others use OnBase.
What do you dislike about the product?
The are very few things I don't like about OnBase.
What problems is the product solving and how is that benefiting you?
OnBase is helping my organization automate processes and store documents.


    Health, Wellness and Fitness

Works well. Lots of customization options

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
So powerful and so much potential. It's easy to create various workqueues
What do you dislike about the product?
Admin side of onbase can be difficult with all the checkboxes options that aren't that intuitively named/grouped. Using the guide is a must
What problems is the product solving and how is that benefiting you?
document management


    Health, Wellness and Fitness

Works well. Lots of customization options

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
So powerful and so much potential. It's easy to create various workqueues
What do you dislike about the product?
Admin side of onbase can be difficult with all the checkboxes options that aren't that intuitively named/grouped. Using the guide is a must
What problems is the product solving and how is that benefiting you?
document management


    Government Administration

Digitizing Workflow

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
The ease of having an entire process in one place where it is easy to find.
What do you dislike about the product?
The development process was extremely long and drawn out.
What problems is the product solving and how is that benefiting you?
Taking a long process from paper to the PC.


    Government Administration

Digitizing Workflow

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
The ease of having an entire process in one place where it is easy to find.
What do you dislike about the product?
The development process was extremely long and drawn out.
What problems is the product solving and how is that benefiting you?
Taking a long process from paper to the PC.


    Greg L.

Very Expansive

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
The flexibility of configuration supports our needs
What do you dislike about the product?
The UI makes it very difficult for fluency with the application.
What problems is the product solving and how is that benefiting you?
Assurance of workflow process


    Government Administration

Government Experience

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
It is very user friendly and has a number of features.
What do you dislike about the product?
Can be slow wtih support through Hyland directly.
What problems is the product solving and how is that benefiting you?
Procurement Approval process.


    Government Administration

Government Experience

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
It is very user friendly and has a number of features.
What do you dislike about the product?
Can be slow wtih support through Hyland directly.
What problems is the product solving and how is that benefiting you?
Procurement Approval process.