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External reviews

42 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jan Daniel S.

Provide Cost allocation, Spending Insights and Support Financial Planning of our Cloud Spend

  • December 11, 2024
  • Review verified by G2

What do you like best about the product?
CloudZero makes it easy for us to allocate costs and understand the spending for our Cloud environment (primary AWS). Additionally, it allows us to generate insights and clearly flag changes that are unexpected or resulting from architectural decisions. We are leveraging CloudZero mostly on the engineering level with our delivery teams, but we also use it as a financial support team to plan our costs and allow financial reconciliation.
What do you dislike about the product?
There are still some open points to integrating the discovered Insights into our processes, such as a Jira Integration allowing our Engineers to act on findings even faster.
What problems is the product solving and how is that benefiting you?
Cost allocation of AWS Spend. Understanding spends across services and allocation of cost to different services.


    Thomas H.

Cloud Cost transparency at the next level

  • December 11, 2024
  • Review verified by G2

What do you like best about the product?
Easy interface. Ability to integrate over 50+ telemetries and allocation for our org. Great self-service dashboard capabilities. Unlocking cost transparency at the ressource level makes it accessible from C-Level to engineer and is the key piece to enable FinOps throughout the organization. Great customer support team, post sales and constant product evolution is amazing! Implementation was very easy even given our highly complex telemetries for shared cost.
What do you dislike about the product?
We used to have some latencies in loading dashboards and explorer views, but this has been fixed several months ago.
What problems is the product solving and how is that benefiting you?
Enabling cloud cost transparency at scale down to the engineer. Business and tech KPI tracking throughout all levels of the org.


    Telecommunications

CloudZero Hero

  • December 10, 2024
  • Review verified by G2

What do you like best about the product?
CloudZero has been great since day 1. Y'all nail ease of use, implementation, customer support (pre and post sales), and is a fantastic platform for FinOps. We have over 358 users now too.
What do you dislike about the product?
Insights platform has a lot of work to do be done
What problems is the product solving and how is that benefiting you?
We'll be using CloudZero for a lot more than just Cloud Cost Management -> true business optimization is our goal through a comprehensive single pane of glass.


    Financial Services

CZ review

  • December 10, 2024
  • Review provided by G2

What do you like best about the product?
the anomaly detection and kubernetes cost allocation are the 2 things I like best about CZ. The platform also enables cross functional collaboration
What do you dislike about the product?
Not 100% due to CloudZero but billing data can take long time to be populated.
What problems is the product solving and how is that benefiting you?
detailed visibility into cloud spending


    Telecommunications

First Class Customer Service with a Highly Customizable Solution

  • April 09, 2024
  • Review provided by G2

What do you like best about the product?
CloudZero's real-time interactive usage allows for high adoption across our teams. We are able to quickly identify emerging trends giving our users fast insights with clarity on where to take action. The Dashboarding capabitlites allow for highly customized views so that we can focus directly in on key areas that we want our engienering teams focused on. Lastly, it is important to call out that our onboarding experience was top notch. We have been beyond impressed with the level of customer support we have received, not just in answering our questions but it proactive forethought to consider new ways to deliver value for our company.
What do you dislike about the product?
The highly customized features do require a longer learning curve compared with other cloud tools. However, the payoff is well worth what the visualations are able to produce.
What problems is the product solving and how is that benefiting you?
It is helping us identify spend anomolies, budget exposures and targeted ways to address high spend areas with a more optimized approach.


    Financial Services

Simple Visibility into Complex Cloud Environments

  • April 01, 2024
  • Review verified by G2

What do you like best about the product?
CloudZero has an easy to browse interface for visualizing and representing your Cloud Costs to your key stakeholders. On top of it's interface, are the customizations that make it simple to update Dimensions which would otherwise require tagging efforts to be previously performed. The CloudZero FAM, is the unsung hero of CloudZero, bringing so much value to the organization from planning, to building out dashboards, and helping us achieve our business objectives.
What do you dislike about the product?
CloudZero, while having capabilities to encorporate multiple key integrations with Cloud Providers, has enabled us to add more sources of billing data to CloudZero through the AnyCost Billing data ingestion, but it still has some maturing to do, to enable a better user experience.
What problems is the product solving and how is that benefiting you?
CloudZero is our single pane of glass for all of our Cloud costs, and simplifies breaking down even the most complicated cloud cost visibility issues. This has greatly improved my companies capability to save costs, by identifying the key areas of costs that can be reduced. The cost of CloudZero has already been paid down by all of the savings we have been able to achieve, and then some.


    Computer & Network Security

Brings intelligence to a maturing area of financial management

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Focus on unit economics and understanding that "every engineering decision is a buying decision". It is not enough at this point to simply understand volume and cost related to your cloud spend. Rather, CloudZero focuses on the unit economics associated to that spend, using your own real-world business data. What is your cost per "widget"? How do you optimize that cost per widget? This is where CloudZero excels beyond the competitors. The product provides you necessary context to make durable and data driven decisions.
What do you dislike about the product?
In our experience there have been no major issues with the product. That does not mean it is not perfect, however, the CloudZero team is top notch when it comes to seeking user feedback and actually doing something with it. Our feedback has resulted in numerous enhancements to meet our (and hopefully other customer) needs.
What problems is the product solving and how is that benefiting you?
CloudZero helps me to understand the cloud financial impact of engineering and user driven decisions.


    Stephen H.

No brainer spend on finops observability

  • February 09, 2024
  • Review verified by G2

What do you like best about the product?
Over the last twelve months we’ve made use of CloudZero to make huge savings to our cloud spend, make sustainable, meaningful changes to our engineering-spend culture, and to enhance our SaaS unit economics.

CloudZero is by far the best value software I buy here. Over the course of 12 months it’s almost inevitable that we break even with the savings we make against our subscription costs.

Finally, the team at CloudZero are a huge asset to us, it’s like having another team member keeping tabs on things. I have a fortnightly call with Mark Banz who always finds something I’ve missed, and Matt Manger was instrumental in gearing us up for success.
What do you dislike about the product?
It's a hard one. They replatformed from using quicksight to looker internally which broke a few bookmarks I had. The configuration yaml could be more intuitive but they provide great tooling and usually the AM is doing that anyway
What problems is the product solving and how is that benefiting you?
- Quickly identify accidental spend (bugs) and rectify before the damage becomes too big. At Elliptic we process huge (TODO - how much) volumes of data on a daily basis, and our exposure to risk here is large.
- Identify opportunities for cost saving. To take a recent example, our compute spend has gone up, which we expect, but our compute savings plan is now constantly at 100%, which means we’re fully exposed to paying on demand prices for compute. Time to consider bolstering that savings plan.
- Put spend data directly into the hands of the engineers making real decisions on the ground, “shifting left” on cost culture and meaning we have less bugs, and less opportunities for saving, as we are more deliberate about spend up-front


    Retail

Good finops tools

  • April 18, 2023
  • Review provided by G2

What do you like best about the product?
CLoudZero is easy to setup, easy to manipulate, and the pricing is not a percentage of your cloud expenses !
What do you dislike about the product?
For the moment the creation of custom report needs Cloudzero help
What problems is the product solving and how is that benefiting you?
Give a large overview of our cloud expenses (GCP and AWS)


    Meghna S.

CloudZero: Centralized Cost Optimization Platform to review our cloud resource expenditures

  • April 15, 2023
  • Review verified by G2

What do you like best about the product?
* CloudZero provides a detailed cost breakup of our cloud resources & offers practical recommendations for saving expenditures.

* All access privileges given to CloudZero are minimal, so no customer compliance is compromised.

* We can easily integrate our Slack channel into our CloudZero account to get real-time billing alerts.

* Any incident ticket raised regarding technical challenges is addressed immediately by its support team.

* By enabling its resources tagging feature, CloudZero generates periodic reports on the usage of that particular resource group & it helps us track our expenses regularly.
What do you dislike about the product?
Improving its Dashboard with more filter options would be great for us. We are running through resource utilization from different cloud providers & having more filters would ease our task. This is a minor enhancement suggestion. We are satisfied with the cost optimization features and recommendations offered by CloudZero for our cloud infrastructure.
What problems is the product solving and how is that benefiting you?
* Resource tagging is brilliant in CloudZero as it provides clear visibility of our cloud infrastructure and related expenses.

* CloudZero Dimension is an interactive utility inside its platform where we can effectively drill down our cost explorer & detect anomalies.

* It also unifies all our monthly costs in a custom data format which is helpful during presentations with our clients.

* Categorizing our cloud cost allocation is also straightforward, as we can group them based on value, insight or demands.

* Monthly assessment report is beneficial to highlight where we can optimize our cloud expenses & prevent overspending on unused/underused resources in our cloud environments.